Is it possible to make the Queue window automatically refresh like you can in a JIRA dashboard? We would like to keep the Queue window up on one of the office displays but its kind of pointless if you have to remote into the computer and manually refresh it every 5-10 minutes.
Unfortunately, JIRA Service Desk still doesn't have an auto-update option. However it's already been suggested and the implementation of the feature is undergoing studies from our development team. See the issue opened on our JIRA here.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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