Is it possible to make the Queue window automatically refresh like you can in a JIRA dashboard? We would like to keep the Queue window up on one of the office displays but its kind of pointless if you have to remote into the computer and manually refresh it every 5-10 minutes.
Unfortunately, JIRA Service Desk still doesn't have an auto-update option. However it's already been suggested and the implementation of the feature is undergoing studies from our development team. See the issue opened on our JIRA here.
Are you a whiz at handling tickets and looking at how you can further optimize your workflow with automation? Do you tackle detailed customer support questions while simultaneously getting flooded wi...
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