Hi there and happy New Year for everyone! :)
Does anyone know if it possible to configure the Service Desk so that when the agent creates a ticket on behalf of the client, a notification letter will be sent to this client as if he created the request himself?
A workaround with add-on will also be appreciated.
Hello Insight users, As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials and we want to hear from you! ...
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