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SLA's don't show in dropdown list in Service Desk

Travis Hoyle
Travis Hoyle
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March 26, 2020

Hi,

I'm having issues with showing newly created SLA in Service Desk. 

SLA's are created and have time, calendar etc set up. However, when I go the the SLA drop down list on an issue those new SLA's don't show as an option. 

 

Any assistance would be greatly appreciated 

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