Time to Resolution isn't a field. At least it isn't a field that is exposed to the user. You can see that if you export a list of all fields. Rather it is a calculation.
TTR = resolved_datetime - created_datetime
SLA is a countdown timer displayed to represent the TTR
With that said, if you can indicate what your goal of having access to this is then maybe the Community can provide suggestions.
FWIW - here is documentation on SLA
@Andrew Butler, being able to tell if a case is breached is built in and readily accessible. Your original question was asking where TTR is stored in SQL.
If you have SLAs setup then you will see the SLA timer countdown in the issue view screen and you can add the column to any filtered list. You should also see it in your default Queues. If not edit the queue and add the column.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs