I would like to lock down user access (for customers) to reporting an issue and getting just the notification that it has been received and resolved, but NOT have them get log in access to the site. How do I do this?
@Patti Deschaine, so it sounds like you do not want the customer to have access to the portal. Can you elaborate on why, as that might help better provide input. Of course the customer does not have access to the JSD application, only the portal.
While you can’t “turn the portal off” AFAIK, you could do the following:
1) don’t share the portal URL and
2) hide all request types from the portal
While the customer could navigate to the portal there would be no way to open requests there.
Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...
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