Is there a way for us to restrict Request Types for specific customers within the same Project? I have two organizations that request IT work from us, but one organizations only needs help Requests on hardware and the other only on software. When they see the customer portal, I don't want them to see both options for hardware and software. Only for what they are looking for. Can this be done?
We have the same requirement. Unfortunately the only way I could resolve it was to use an add-on; Extensions for Service Desk.
There is a feature request too I believe if you want to vote it up:
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