How can I remove the "approvals/approver" information so that the customer does not see this? We use approvals amongst our agents to approve when an issue gets escalated to another group on our team, so we can see this on our side (view issue screen), but we don't want customers to see this in their Portal. Is there a way to remove it from the Portal?
The highlighted sections in the following image is what we do not want the customer to see:
I just followed Atlassian's documentation on how to set up a basic plugin. https://developer.atlassian.com/server/jira/platform/getting-started/ Then I went into the css file and added those snippets of code that I mentioned in a previous comment above. :)
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs