I'm new on Jira Service Desk and I want to understand how to apply granular permission to my project.
For example, in my organization are multiple projects with some users and Service Desk Team role, when I add my new project, all members of Service Desk Team role are added immediately, I only need to add my team ( 10 users ).
My question is, if I delete all users, that users are deleted from other project or only this ? because the role is the same.
Thanks a lot.
Go ahead and remove the users. The role itself is global, but it's there to identify users and groups *per project*
For example, you probably have at least the default roles of user, developer and admin.
I can be admin and developer in project 1, developer in project 2 and user in project 3. The roles go across all projects, but the users (and groups) in them are variable by project.
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