Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Next Gen: Approvers feature throws error

Sean Bryceland
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 19, 2020

Trying out the new approval feature in next gen. Tried various combinations per the guide at https://support.atlassian.com/jira-service-desk-cloud/docs/add-an-approval-to-a-request-type-in-next-gen-projects/?_ga=2.109447302.2066360177.1579481546-1759864871.1575410728

But each time when I try to save the workflow I get the following error "We couldn’t save your changes"

There appears to be no errors on the workflow that I can see. 

Anyone got any ideas / having the same issue?

1 answer

1 accepted

0 votes
Answer accepted
Peter Grasevski
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 19, 2020

Hey there,

My name's Peter, I'm the feature lead for the approvals feature in Jira Service Desk next-gen.

Apologies for that, I've disabled the code change that was causing those errors. Please have another go at setting up approvals and let me know if anything goes wrong!

Cheers,

Peter

Sean Bryceland
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 20, 2020

That has fixed the issue thanks!

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events