Joining the Asset Management Beta

[Romer Ventura]

Hello,

One of the biggest complaints i have received during the last year is that there is no easy way to implement an Asset Management system in Jira Service Desk.

This is the main reason behind us looking at alternative platforms to migrate our service desk to. Luckily, i noticed the Atlassian listed the early access for Asset Management for JSD: https://confluence.atlassian.com/cloud/blog/2018/06/atlassian-cloud-changes-may-28-to-jun-4-2018

I know the link in the change log says it is closed, but wondering if there is anyway to get into the early access. This is a highly important requirement for our decision making process.

I contacted the Austin office line, and they didnt even know about the upcoming offering... They didnt even know who i could talk to... 

Anyone has any ideas?

[Meg Holbrook · Accepted solution]

Hey Romer, 

I'm trying to get more information for you at the very least. Hang in there :)

[Romer Ventura]

Thanks a lot Meg, let me know if you need anything from me at this time.

I wish the Austin customer line had been as willingly to help as you are. 

Thanks again

[Jack Brickey]

See if this helps https://confluence.atlassian.com/confeval/jira-service-desk-evaluator-resources/jira-service-desk-asset-management

[Meg Holbrook]

Thanks Jack! 

Romer, I'm continuing to escalate with Atlassian for some assistance. 

[Romer Ventura]

Hi @Meg Holbrook, thanks for your help! Someone has gotten in touch with me and will be discussing this on a call tomorrow.

Thanks again.!