Jira Service Desk Invite Customer via REST API

Hi,

Could you please let me know how I can invite a Customer to JIRA Service Desk via REST API?

Thanks.

Pavel

2 answers

We would like this as well. In fact, the ability to use this feature inside of the standard "Create" button on all JIRA screens would be even better, as we could then use our URL ticket creation script to invite customers.

JIRA SD GUI simply post JSON to:

{Host}/rest/servicedesk/{Portal ID}/pages/people/customers/{Project KEY}/invite

so I guess it should be possible to do the same via script.

It works! You can use:

curl -fs -u "${JIRAUSER}:${JIRAPASS}" -X POST --data "{\"emails\":[\"${EMAIL}\"]}" -H "Content-Type: application/json" "${JIRAURL}/rest/servicedesk/${PORTALID}/pages/people/customers/${PROJKEY}/invite"

--

Andreyev

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Mar 09, 2018 in Jira Service Desk

E.L. Fridge's take on education, Jira Service Desk, and creative Jira use cases

...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...

970 views 2 14
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you