Brittany, I am trying to notify the marketing people if one of their websites goes down. I've created a custom issue for this to be selected. The goal was for them to be notified only if the custom issue was used when a ticket was put in.
I'm not seeing how to associate the notification to the custom issue only.
Do you have a add-on that you can create a script of some sort?
That's the only other way I can think of how to achieve this.
If the issuetype is the marketing issuetype then send a notification to the marketing group.
Or you could set up a filter subscription of that specific issuetype with columns they need to see and send to their group as well?
Maybe someone else in the community has a better idea.
Yeah! There are a couple:
All of these have the capability of sending an email from a post-function based on a specific condition.
ScriptRunner and Jira Misc Workflow Extensions both have different bonus features that you can explore to see if you can use them for solving other automated or fun stuff you would like to do in your instance.
Email this issue is exactly how it sounds and I have never personally used it before.
Hope this helps
Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...
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