Exporting large numbers of issues is creating a problem (when you go higher, the export affects the performance of the system), and in fact usually indicates a broken process as well.
You should be looking at why you think you want large exports and fix that.
Thanks Nic, MIS are custom reports created by our reporting team based on data dump for projects. Jira has limited options of reports and any additional reporting needs additional component to be bought. My point here was even from dump view point, 1k looks very small number in today's world, you agree or not.
No, as doing reporting from a dump is the second worst way you can do reporting. You're probably importing the data into a generalised tool like excel to do this, and I know from bitter experience that the error rate in excel sheets is between 90 and 99% if they've been built by a human rather than code. When I see a report done in excel, I have no choice but to assume it is wrong.
As Nic already mentioned, the export affects the performance of the system (and thus the whole instance and the server), which is why all export requests are limited to a relatively small set.
I assume that Atlassian has set these limits to prevent performance issues resulting from many export requests. Atlassian is not putting limits to "make" you purchase other tools.
It is still possible to export all issues using the REST:API interface, which enables pagination and thus sequential access to all issues. The REST:API access is available to everyone. REST:API access is controlled, monitored and can be blocked if used improperly. And that applies to all the app Vendors on Atlassian Marketplace as well.
There are more than 60 apps on the Atlassian Marketplace for Cloud if you search for "export". eazyBI is not among "export" applications because it's not its purpose – there are many other apps better suited for this task.
If the sole purpose of exporting all issues is to use an external app for data analysis, I would have to agree with Nic again, it will not work very well. It is time-consuming, error-prone, inconsistent, and leads to many sources of "truth".
eazyBI is just one of many reporting apps available on Marketplace. Its sole purpose is to provide Jira users with a relatively simple, self-service tool for building custom Jira reports which are automatically updated, consistent, and provide a single source of "truth".
Hi Janis, I understand performance part of it, is Atlassian working on performance part for users to allow more than 1k records.
Can you provide reference for REST:API which allows to export all issues, also if you can suggest any cost effective Marketplace components which allows to export data.
Unfortunately, I cannot give you a reference for an exact REST:API code (I'm not a developer).
1) A relatively simple and free workaround is what Alexey Matveev already suggested (You just have to add one pagination parameter to export the next batch of issues):
2) I could not find any free-apps that would let you export all issues at once. For that, you might need a paid app. You could try these:
3) The third alternative is to try to build a simple REST:API CLI app with only one purpose - to download issues. The Jira Cloud REST:API documentation can be found here:
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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