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Is there a way to export more than 1000 issues in jira?

I'd need to export about 3k issues in jira and I was wondering if there is a way to do that(even in different excel files).

PS: I have jira cloud.

Thanks

10 answers

3 votes

Although there is a max. runtime for how long an export can run, you should also try Better PDF Exporter to export those issues to a tabular layout like the one below. (The app has been released for Jira Cloud just recently.)

b088fd88-b60e-402e-83e3-4429b103d98a

There is a Solution :)

Its still beta but its worked for me (more than 20K issues), used on Jira Cloud

Enjoy https://gsuite.google.com/marketplace/app/jira_cloud_for_sheets/1065669263016

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@Yotam Experitest it is a really nice solution to the problem and it downloads ride away a huge amount of data, I tried with 5K in a couple of seconds. I am wondering if there is an equivalent solution for Microsoft Excel, some companies block the use of Gmail and Google accounts at work.

@Yotam Experitest . Excellent solution. It really worked & so fast !!

Thanks a lot !!

This solution works when you want to export all fields that the download process takes time and you have time to cancel it before the download process finished. I just need about 5 fields to export, so when I try to follow the steps, I don't actually have time to cancel it before the download finished. Therefore I have to go with the option export all fields, and then to have to spend an additional time deleting the additional columns downloaded. 

@David Leal 

 

Hi David,

You can Click "Copy link address" for current field option & then append " &pager/start=1000" after pasting it into notepad. Then you copy entire link & paste it on browser. You don't need to download or cancel the download.

Like David Leal likes this

Thanks @Arpit Kabra I realized that it is possible, doing the following:

  1. Click on the icon: "Export this filter to another format"
  2. Select export Excel CSV (current field), i.e. put the cursor over this line
  3. Right click on the mouse
  4. Select: "Open link new window"
  5. A new window from the explorer will pop up, then select the entire URL

this is a way I can download the file with the option of current field and then once I have the URL add: &pager/start=1000 and so on...

By the way, what I just did was to implement a pagination routine strategy in VBA to download all required files. Once all files are downloaded, then using Excel Power Query to consolidate all files in just one big.

Thanks Altassian for giving me the opportunity to spend hours learning VBA to overcome this absurd limitation, :-)

Thanks,

David

I agree with Trimal, additionally EasyBI is additional cost for us.

Nilesh, Trimal,

As Nic already mentioned, the export affects the performance of the system (and thus the whole instance and the server), which is why all export requests are limited to a relatively small set.

I assume that Atlassian has set these limits to prevent performance issues resulting from many export requests. Atlassian is not putting limits to "make" you purchase other tools.

It is still possible to export all issues using the REST:API interface, which enables pagination and thus sequential access to all issues. The REST:API access is available to everyone. REST:API access is controlled, monitored and can be blocked if used improperly. And that applies to all the app Vendors on Atlassian Marketplace as well.

There are more than 60 apps on the Atlassian Marketplace for Cloud if you search for "export". eazyBI is not among "export" applications because it's not its purpose – there are many other apps better suited for this task.

If the sole purpose of exporting all issues is to use an external app for data analysis, I would have to agree with Nic again, it will not work very well. It is time-consuming, error-prone, inconsistent, and leads to many sources of "truth".

eazyBI is just one of many reporting apps available on Marketplace. Its sole purpose is to provide Jira users with a relatively simple, self-service tool for building custom Jira reports which are automatically updated, consistent, and provide a single source of "truth".

Hi Janis, I understand performance part of it, is Atlassian working on performance part for users to allow more than 1k records.

 

Can you provide reference for REST:API which allows to export all issues, also if you can suggest any cost effective Marketplace components which allows to export data.

Nilesh,

Unfortunately, I cannot give you a reference for an exact REST:API code (I'm not a developer). 

1) A relatively simple and free workaround is what Alexey Matveev already suggested (You just have to add one pagination parameter to export the next batch of issues):

https://confluence.atlassian.com/jirakb/export-more-than-1000-issues-to-excel-from-issue-navigator-in-jira-cloud-779160811.html

2) I could not find any free-apps that would let you export all issues at once. For that, you might need a paid app. You could try these:

* Exporter- Export Issues to Excel CSV PDF

* Advanced Export

3) The third alternative is to try to build a simple REST:API CLI app with only one purpose - to download issues. The Jira Cloud REST:API documentation can be found here:

https://developer.atlassian.com/cloud/jira/platform/rest/

Nope, they've no plans to do anything about the 1000 limit. 

Gregor mentioned the REST API already, which allows for paging through the results.

It is not possible out of the box, but you can try to create a simple application, to export tickets using REST.


https://docs.atlassian.com/jira/REST/cloud/#api/2/search-search

Thanks everyone I managed to export them with Alexey's workaround.

Legend :D

This is creating problem, they should allow this.

Exporting large numbers of issues is creating a problem (when you go higher, the export affects the performance of the system), and in fact usually indicates a broken process as well. 

You should be looking at why you think you want large exports and fix that.

I have project with issues more than 1000 and need excel to create my own MIS on TAT, pending / resolved issues per team member etc. I think 1000 is very low number if it is related to performance.

Not a clue what "MIS on TAT" might be, but it sounds like it needs to be written properly.  Either build reports for Jira, or get that system to ask better questions than just "dump a huge pile of issue data"

Thanks Nic, MIS are custom reports created by our reporting team based on data dump for projects. Jira has limited options of reports and any additional reporting needs additional component to be bought. My point here was even from dump view point, 1k looks very small number in today's world, you agree or not.

No, as doing reporting from a dump is the second worst way you can do reporting.  You're probably importing the data into a generalised tool like excel to do this, and I know from bitter experience that the error rate in excel sheets is between 90 and 99% if they've been built by a human rather than code.  When I see a report done in excel, I have no choice but to assume it is wrong.

I agree with Nic from the performance and Error point of view. But this is my data and I should be given options to chose from as long as it is convenient to me. This seems to be a trick to give a push to EazyBI which is not at all user friendly

I am sharing the solution I have implemented in VBA for overcoming this problem:

How to Overcome JIRA Record limit for Exporting into Excel File implementing a Pagination Strategy with VBA.

at the end of the post, you can download an excel file that includes the VBA source code.

I hope it helps,

David

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