Is there a way to define the columns displayed in the customer portal search in service desk? Edited

Hello,

 

My service desk 3.4.0 shows only type,Id,summary,servicedesk,status and reporter when customer goes to my Requests or organisation requests.

Is there a way to show assignee column in the list?

1 answer

This widget could not be displayed.

Hi,

unfortunately it is not :-(

But there are already tickets for this issue you can vote for. Take a look at:
https://jira.atlassian.com/browse/JSDSERVER-4580
https://jira.atlassian.com/browse/JSDSERVER-3932

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 13, 2018 in Jira Service Desk

Jira Service Desk – Don’t be afraid, the journey begins with curiosity!

...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...

10,296 views 9 28
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you