Is is possible to update JIRA Service Desk issue via REST API

Im trying to update JIRA Service Desk SLA custom field via REST API but I get Internal Server Error after running this in browser console:

AJS.$.ajax({
  url: "https://jira.server/rest/api/2/issue/TEST-86",
  type: 'PUT',
  contentType: "application/json; charset=utf-8",
  data: '{ \
		   "fields": { \
			   "customfield_11203" :{ \
			      "completeCycles": [ \
			         { \
			            "breached": "false", \
			            "goalTime": 28800000, \
			            "elapsedTime": 428375, \
			            "calendarName": "Sample 9-5 Calendar", \
			            "startDate": 1442222822168, \
			            "stopDate": 1442223250543 \
			         } \
			      ] \
		      } \
		   } \
		}'
 });

 

Custom Field 11203 is SLA CustomField Type created by Service Desk plugin.

My goal is to update SLA Custom Field via REST API. Does JIRA Service Desk even allow this?

2 answers

This widget could not be displayed.

There is no supported REST API yet for JIRA Service Desk, so this is not possible or supported.

You can vote for https://jira.atlassian.com/browse/JSD-107 to follow up on this issue.

This widget could not be displayed.

JIRA Service Desk API are available since mid January 2016.

For details please refer to the JIRA Service Desk REST API Reference documentation. 

 

Cheers,
Dario

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