Is is possible to update JIRA Service Desk issue via REST API

Im trying to update JIRA Service Desk SLA custom field via REST API but I get Internal Server Error after running this in browser console:

AJS.$.ajax({
  url: "https://jira.server/rest/api/2/issue/TEST-86",
  type: 'PUT',
  contentType: "application/json; charset=utf-8",
  data: '{ \
		   "fields": { \
			   "customfield_11203" :{ \
			      "completeCycles": [ \
			         { \
			            "breached": "false", \
			            "goalTime": 28800000, \
			            "elapsedTime": 428375, \
			            "calendarName": "Sample 9-5 Calendar", \
			            "startDate": 1442222822168, \
			            "stopDate": 1442223250543 \
			         } \
			      ] \
		      } \
		   } \
		}'
 });

 

Custom Field 11203 is SLA CustomField Type created by Service Desk plugin.

My goal is to update SLA Custom Field via REST API. Does JIRA Service Desk even allow this?

2 answers

There is no supported REST API yet for JIRA Service Desk, so this is not possible or supported.

You can vote for https://jira.atlassian.com/browse/JSD-107 to follow up on this issue.

0 votes

JIRA Service Desk API are available since mid January 2016.

For details please refer to the JIRA Service Desk REST API Reference documentation. 

 

Cheers,
Dario

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