Did you ever had to deal with the 4 eye principle?
We have some sevice reuqest, where the approves can't be the requester/creator of the ticket.
Currently the only way in IQL how I can verify is:
(Approvers = currentUser() and reporter = currentUser())
but this only works if the IQL is run by the currenUser. However, we need this IQL to be checked all the time, and if it is true, then by autoation we update the ticket.
Do you have a better approach?
Hello Insight users, As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...
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