IQL to verify if Approver is the same as requester

[Eva Dezsi]

Hi all,

Did you ever had to deal with the 4 eye principle? 

We have some sevice reuqest, where the approves can't be the requester/creator of the ticket.

Currently the only way in IQL how I can verify is:

(Approvers = currentUser() and reporter = currentUser())

but this only works if the IQL is run by the currenUser. However, we need this IQL to be checked all the time, and if it is true, then by autoation we update the ticket.

Do you have a better approach?

Thank you.

Kind regards,

Eva