Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Groups
Explore all groups
Community resources

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Sign up for free Log in
Atlassian Community Hero Image Collage

I want to send e-mail to approvals with automation rule based on SLA breach, seems to not work.

Per-Johan Alfredsson
Per-Johan Alfredsson Apr 12, 2017

Trying to make automation rule. When SLA breach, send email to approvals. This is to remind approvals that they have a issue they must approve for the the issue to progress.

There are no option to set approval as email reciever, only customers involved and reporter. How can I solve my issue?

Answer
Watch
Like Be the first to like this

0 answers

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Desk
TAGS
Community showcase
Teresa Fok
Teresa Fok
Published in Jira Service Desk

The Complete Guide to Atlassian for ITSM

Hi Atlassian Community! This is Teresa from the Atlassian team. My colleague Paul Buffington @Buff and I are excited to share a brand new ITSM resource we’ve created – "The Complete Guide to At...

1,713 views 10 21
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you