We need to give customers access to static resources like software patches, customization documents, implementation project plans, custom contracts etc and would like to provide these on the portal .. so each customer would have different resources.. Any ideas on how to do this on the service desk ?
I would suggest looking into leveraging Knowledge Base feature that would provide a link to desired material. You could then provide another level of security (login) to control who gets what. I think there may be some add ons that might provide options here but not personally familiar w/ any of them so suggest searching Marketplace.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs