Imagine this scenario:
What's the problem?
The versions in a given Jira project must be manually set in JSD as well.
If JSD doesn't have the same versions, A4J will not edit the support ticket.
Despite the log showing that it was successful, the support ticket's fix version field will remain empty.
This will only work if JSD has the same version added to the JSD project as in whatever Jira project issue is linked to.
Is there a workaround?
Any help is appreciated.
Thanks for your reply.
It's actually a bit more involved than that. I raised a support ticket in your website.
The following scenarios are not working or cannot figure out how to do so:
I read the blogs and the smartValues to use on your website, but it wasn't working for me.
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