I'd like to show a custom field called FIELD A. An other custom field called FIELD B should be hidden. If the customer used the FIELD A, then should appear also the FIELD B.
FIELD A = "Select List (cascading)"
FIELD B = "Select List (cascading)"
What do I need to do?
Currently, it's not possible to hide/show fields based on other fields. We have a feature request suggesting the implementation of this ability:
Please, click on vote and watch in order to hear about updates on the development cycle.
Thank you Angelica for your input.
Please don't misunderstand me, but I think that's not true.
2 years ago, I worked the first time with the Jira Service Desk and it was possible, but I didn't implement it. Now I need it and I forgot, how to reproduce it.
It's possible to achieve this using an add-on as scriptrunner for example. With the functionalities Jira already has, there is no configuration that makes fields get hidden and only appears if another option is selected.
We found a thread in community that may help you achieve this:
Hello Insight users, As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...
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