Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to show customized field only if the prior field is filled? Edited

I'd like to show a custom field called FIELD A. An other custom field called FIELD B should be hidden. If the customer used the FIELD A, then should appear also the FIELD B. 

FIELD A = "Select List (cascading)"

FIELD B = "Select List (cascading)"

What do I need to do?

1 answer

1 vote

Hello Aleksandar,

Currently, it's not possible to hide/show fields based on other fields. We have a feature request suggesting the implementation of this ability:
Please, click on vote and watch in order to hear about updates on the development cycle.


Thank you Angelica for your input.

Please don't misunderstand me, but I think that's not true. 

2 years ago, I worked the first time with the Jira Service Desk and it was possible, but I didn't implement it. Now I need it and I forgot, how to reproduce it.

Best regards

It's possible to achieve this using an add-on as scriptrunner for example. With the functionalities Jira already has, there is no configuration that makes fields get hidden and only appears if another option is selected.
We found a thread in community that may help you achieve this:

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked in Jira Service Desk

Calling all Insight users, we need your help!

Hello Insight users,  As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...

133 views 1 0
View question

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you