I am using Jira Service Desk. I have a requirement that i have a three request types and i have a one custom field which is a drop down field.
Whenever a customer need to raise a request from customer portal I need to set the custom field options based on the selected request type in customer portal.
Note: Here i am not using any Customer Request Type Custom Field.
Request Types are : A, B and C
Custom field(Type is Drop Down Custom Field) has options like a,b,c,d,e,f g,h
If i select A request type the custom field will set to a,b,c
If i select B request type the custom field will set to d,e,f
If i select C request type the custom field will set to g,h.
Is there any script to perform this operation.
Could anyone please help me with the appropriate solution.
Thanks in Advance
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