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How to format Service Desk knowledge base suggestions

I was hoping to see the same formatting on ServiceDesk suggestions as in KB confluence articles. Unfortunately, bulletted items on Confluence KB shows up in a single line. 

How can the formatting on confluence be applied to SD suggestions?

1 answer

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carolyn_french Community Leader May 09, 2018

Hi Saritha,

I'm not sure on the answer. However, this knowledge base article suggests a few steps to check and then, if it's still not working, to contact Atlassian support.

https://confluence.atlassian.com/jirakb/knowledge-base-article-have-different-styling-between-jira-and-confluence-937892035.html

Hope this helps!

Carolyn

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