It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to create a custom automation and filter by reporter's email domain?

Trying to create a custom automation where the rule will filter by a reporter's email address domain (for example @gmail.com) then send the appropriate custom notification.

What is the correct syntax?

Tried using this but it is not accepting it:

reporter = "*@gmail.com"

2 answers

1 accepted

Hi @bc

The Atlassian Jira Toolkit Plugin  provides a custom field type "Domain of reporter"

Add a customfield of this type to your view screen ( to check it works) and make sure it has a text searcher. You can then search those custom fields directly with JQL (after doing a reindex).

Regards

Dieter

Exactly what I needed.  Many thanks!

Hi guys,

 

I'm looking for the same feature, but in the cloud JSD environment the Java Toolkit Plugin is not available.

Can you help me? 

 

thx

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Service Desk

Tell us how you've implemented Change Management

Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...

298 views 0 6
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you