How to create a JIRA automatically

How to create a JIRA automatically

1 answer

This widget could not be displayed.

Hi Ratikanta, most people use REST API to create JIRA issues automaticaly... I'm not sure if it's what you're trying to achieve though.


There's quite a lot of ways of creating them. REST is the all-round answer because you can do that from anywhere, but for the best answer for your needs, you need to give us a bit more detail (even if you're uncertain, just describe what you are sure of)

Is there a way or format to create JIRA automatically .I remeber doing that in the past in other project ,where we can send to an email allias with subject and context (Issue type/seviority/body) and then it used to create JIRA based on the info. Do you know in any other way I had done that few years back so don't recollect ..

Yes, email is an option.

For email, you set up Jira to read a mailbox regularly. When email arrives in there, it removes them and converts them into issues (or comments on issues). There's some email handlers built into the core product which are an excellent starting point.

However, you mention some fields - the basic handlers really are basic, and if you want more than summary/description/priority, you need a more advanced handler. You can write them, but I tend to reach for JEMH, as it can do loads of clever things with emails.

I believe you're referring to JIRA mail handler. This is a functionality that allows you to create issue or post comments based on incoming mails.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

564 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you