There's quite a lot of ways of creating them. REST is the all-round answer because you can do that from anywhere, but for the best answer for your needs, you need to give us a bit more detail (even if you're uncertain, just describe what you are sure of)
Is there a way or format to create JIRA automatically .I remeber doing that in the past in other project ,where we can send to an email allias with subject and context (Issue type/seviority/body) and then it used to create JIRA based on the info. Do you know in any other way I had done that few years back so don't recollect ..
Yes, email is an option.
For email, you set up Jira to read a mailbox regularly. When email arrives in there, it removes them and converts them into issues (or comments on issues). There's some email handlers built into the core product which are an excellent starting point.
However, you mention some fields - the basic handlers really are basic, and if you want more than summary/description/priority, you need a more advanced handler. You can write them, but I tend to reach for JEMH, as it can do loads of clever things with emails.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs