I would like to apply a validator for a date picker field in JIRA Service Desk. I need to be able to select todays and future dates, but not past. I tried looking for a plug-in with a custom field, but looks like, this can be only accomplished using validators. Can someone help providing the steps on how to accomplish this for a non java script programmer?
Validators check that any input made to the transition is valid before the transition is performed. Input can include that gathered from the user on the transition's screen.
If a validator fails, the issue does not progress to the destination status of the transition, and the transition's post functions are not executed.
To add a validator to a transition, edit the workflow that contains the transition, select the transition, then click Validators in the properties panel for the transition.
On the Validators tab, you can see any validators that have already been set.
When you cllck Add validator you can choose from the available validators and set any necessary parameters for the validator.
Worth noting that this is a suitable solution it your validation needs to occur post-creation as part of a workflow transition.
If you want to validate a date field on creation for a particular request type, however, you will need to use Scriptrunner or similar and build a script to perform the logic you require.
Are you a whiz at handling tickets and looking at how you can further optimize your workflow with automation? Do you tackle detailed customer support questions while simultaneously getting flooded wi...
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