It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to add macros on the Customer Portal

Oliviu Nita Aug 10, 2015

Hi,

How to add a macro into one request on the Customer Portal?

If it is possible, i don't want to use a field, i just want to add a info macro for the users with a link to our Confluence. 

Look at the exemple from the Atlassian Portal: https://support.atlassian.com/servicedesk/customer/portal/3/create/20

Cheers & thank's.

Capture 2015-08-02 at 11.16.24.png

2 answers

0 votes

Hello Oliviu,

interesting, this. I played around a bit and found that you can use the panel macro in the Help sections. That doesn't look as nice as Atlassians panel, but I think you could override the styling in JIRA CSS.

2015-08-12_092648.png

Code:

*Bold* \\ _italic_ \\ {color:red}red{color} \\ [link|http://www.amazon.de] \\ {panel:title=My title|borderStyle=solid|bgColor=lightgrey|titleBGColor=darkgrey}This is the panel content, containing also a [link|http://www.amazon.de].{panel}

It's not exactly the same as you wanted, but perhaps it's suitable.

Cheers,
Kirstin

0 votes
Oliviu Nita Aug 13, 2015

Hi Kristin,

Thank's a lot for your answer.

It's not what i need, i don't want to "play" with the default css file, because in the past i have broken the layout after an update.

It's hard to belive that i'm the only one who need this feature, i think i will open a ticket laugh

So my question is still open.

Cheers,

Oli.

 

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Jira Service Desk

4 changes to queues and issues you don’t want to miss

Hello Atlassian Community! I'm Tania, a Senior Product Marketing Manager for Jira Service Desk Cloud! I'm excited to announce some exciting improvements coming up for those who work with queues and...

656 views 9 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you