How to add a watcher on mention?

Hi folks,

 

I'm trying to make JIRA add my colleague as a watcher, if I mention him in a comment on the ticket.

I can't find the right switches in automation.

Has someone done this before?

 

Thanks in advance!

Alex

1 answer

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Jack Brickey Community Champion Jul 12, 2017

I do not beleive this is possible. One of the benefits of @mention over watcher is that it can be used as a one-time notification event vs. being spammed with lots of updates. I also find it to be a polite way to manage the watcher list, i.e. by mentioning a person they are notified of an issue and if they are truly interested they can add themself to the watch list. If you want someone to be a watcher then it is a quick step to do so.

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