How to add Priority Field on the customer portal My request view

Dear Team,

I would like to configure and higlight priority field in  My request view on customer portal.Service Desk .png

2 answers

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Susan Hauth Community Champion Aug 28, 2017

At this time it is not possible to customize the requests view.  See this question:

https://community.atlassian.com/t5/JIRA-Service-Desk-questions/How-to-add-columns-in-customer-portal-request-view/qaq-p/581111

Cheers

Hello there.

Any updates on this issue? Is possible to add new fileds on customer request view?

Thanks!

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