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How do i add fields in the customer portal but no in the request part? Edited

samuel.ramirez
samuel.ramirez Oct 29, 2019

fast please

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Jack Nolddor _Sweet Bananas_
Jack Nolddor _Sweet Bananas_ Community Leader Oct 29, 2019

Hi Samuel,

 

You can hide fields from the customer portal that are present in the issue itself, but you cannot do in the other way around. You cannot have fields present in the customer portal that are not part of the request / issue itself.

 

Regards.

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