How do I setting up Customer Users with the version 1.x pricing/licensing?

How do I setting up a Customer User with the version 1.x pricing/licensing model?

1 answer

1 accepted

This widget could not be displayed.

Are you still using Service Desk 1?

Customers in Service Desk 1 are all JIRA users.  So you need to add them as such

Thanks Nic.

I set-up a JIRA user but dont know how to limit there access to specific projects/service desks.  Furthermore I can't seem to find the Service Desk menu to get access to the customer portal, queues etc.

Um, start by clicking service desk in the menu? If it's not there, then you need to install it... For setting up users and so-on, start with Service Desk does change the way that works for Service Desk projects, but you need to understand the basics of permissions before you can worry about service desk.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 13, 2018 in Jira Service Desk

Jira Service Desk – Don’t be afraid, the journey begins with curiosity! more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...

9,095 views 9 28
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you