In the past I was able to open a ticket requesting a phonecall about questions that needed clarification. I am not able to open tickets anymore and it is directing me to documentation which I have already reviewed and is no longer sufficient enough for me to troubleshoot certain issues I need addressed or clarified. Please help?
You should still be able to get into contact with Atlassian via;
The Atlassian offices do have phone numbers.. however I recommend that you raise a ticket because the technical staff will be able to look at it that way.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs