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How do I convert an email into a ticket?

Maria navarro
Maria navarro April 11, 2019

Good morning!

 

Please can you let me know ow to convert an email into a ticket?

 

Many thanks in advance!

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Dave Bosman _Realdolmen_
Dave Bosman _Realdolmen_
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April 11, 2019

Hi @Maria navarro 

Here are the instructions to configure the mail handler https://confluence.atlassian.com/adminjiraserver071/creating-issues-and-comments-from-email-802592933.html

 

Regards

Dave

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Maria navarro
Maria navarro April 11, 2019

Many thanks for your help Dave!!

Have a lovely day,

María

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