How can I do so that the JIRA Service Desk requests will be visible to a different customer?

How can I do so that the JIRA Service Desk requests will be visible to a different customer?

I need to do that because I have different users "customer" but workmates in the same company .

they would like to see all requests by company.

Is it possible?

 

2 answers

1 accepted

1 vote
Accepted answer

Not yet - it is reported to Atlassian and everyone is waiting for this functionality.

See here: https://jira.atlassian.com/browse/JSD-270

In the new version JIRA Service Desk you have this option

 

Please check in https://confluence.atlassian.com/x/siXzK

 

Regards.

This roadmap is only for OnDemand - so I would expect to have similar functionality in our own instances shortly after it is published for OD.

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