Getting an error during synch with TFS after installing the latest version

[iinterchange.support]

Sending query: project = "IR" and (###TFS4JIRA###.JIRA.Status = 'AWAITING SUPPORT ACTION' or ###TFS4JIRA###.JIRA.Status = 'CLOSED' or ###TFS4JIRA###.JIRA.Status = 'WORK IN PROGRESS' or ###TFS4JIRA###.JIRA.Status = 'RESOLVED' or ###TFS4JIRA###.JIRA.Status = 'INVESTIGATE' or ###TFS4JIRA###.JIRA.Status = 'REOPENED MAINTENANCE' or ###TFS4JIRA###.JIRA.Status = 'AWAITING CUSTOMER FEEDBACK') and updated >= "2020-03-25 10:54" Order By updated Asc
2020-03-26 11:32:36,769 [11] DEBUG SpartezSoftware.Synchronizer.Client.RestClient - There was some problem with HTTP connection:
System.Net.WebException: The remote server returned an error: (400) Bad Request.
at System.Net.HttpWebRequest.GetResponse()
at SpartezSoftware.Synchronizer.Client.RestClient.Request(HttpMethod method, String url, Object json, IEnumerable`1 expectedCodes, IAuthentication authentication)
2020-03-26 11:32:36,769 [11] DEBUG SpartezSoftware.Synchronizer.Client.RestClient - {"errorMessages":["Error in the JQL Query: The character '#' is a reserved JQL character. You must enclose it in a string or use the escape '\\u0023' instead. (line 1, character 21)"],"errors":{}}
2020-03-26 11:32:36,769 [11] WARN SpartezSoftware.Synchronizer.Services.SchedulerService - Error running profile "iRecovery_JIRA_TFS_SYNCH" synchronization
System.Net.WebException: Error messages: [
"Error in the JQL Query: The character '#' is a reserved JQL character. You must enclose it in a string or use the escape '\\u0023' instead. (line 1, character 21)"
] ---> System.Net.WebException: The remote server returned an error: (400) Bad Request.
at System.Net.HttpWebRequest.GetResponse()
at SpartezSoftware.Synchronizer.Client.RestClient.Request(HttpMethod method, String url, Object json, IEnumerable`1 expectedCodes, IAuthentication authentication)
--- End of inner exception stack trace ---
at SpartezSoftware.Synchronizer.Client.RestClient.Request(HttpMethod method, String url, Object json, IEnumerable`1 expectedCodes, IAuthentication authentication)
at SpartezSoftware.Synchronizer.Services.JsonService.JsonOp(HttpMethod operation, String url, Object json, List`1 expectedCodes, String user, String password)
at SpartezSoftware.Synchronizer.Services.JsonService.JsonOp(HttpMethod operation, String url, Object json, HttpStatusCode expectedCode, String user, String password)
at SpartezSoftware.Synchronizer.Services.JiraService.Query(Int32 from, Int32 count, DateTime newerThan, DateTime olderThan, SyncProfile syncProfile)
at SpartezSoftware.Synchronizer.Services.JiraService.GetIssuesToSync(DateTime newerThan, DateTime olderThan, Int32 startAt, Int32 maxResults, SynchronizationContext context, Int32& total)
at SpartezSoftware.Synchronizer.Services.JiraService.GetAllIssuesToSync(DateTime newerThan, DateTime olderThan, SynchronizationContext context)
at SpartezSoftware.Synchronizer.Services.JiraService.GetAllIssuesToSync(DateTime newerThan, SynchronizationContext context)
at SpartezSoftware.Synchronizer.Tfs4jira2.Synchronization.SingleSynchronization.JiraSingleSynchronizationCycle.Synchronize(CancellationToken cancellationToken, SynchronizationContext context)
at SpartezSoftware.Synchronizer.Tfs4jira2.Synchronization.SingleSynchronization.SingleSynchronizationCycle.Synchronize(SynchronizationContext context, CancellationToken cancellationToken)
at SpartezSoftware.Synchronizer.Services.PeriodicSynchronizer.Synchronize(SynchronizationContext context, CancellationToken cancellationToken)
at SpartezSoftware.Synchronizer.Services.SchedulerService.RunSyncProfile(SynchronizationContext context, CancellationToken cancellationToken)
2020-03-26 11:32:36,800 [11] INFO SpartezSoftware.Synchronizer.Services.SchedulerService - Profile "iRecovery_JIRA_TFS_SYNCH" synchronization END
2020-03-26 11:32:36,815 [11] DEBUG SpartezSoftware.Synchronizer.Services.CheckinsScanningService - Checkins scan took 0.0156254s
2020-03-26 11:33:00,363 [10] DEBUG SpartezSoftware.Synchronizer.Services.SchedulerService - VCS Scanning started
2020-03-26 11:33:00,457 [10] DEBUG SpartezSoftware.Synchronizer.Services.SchedulerService - VCS Scanning finished
Log Level: | Export support package | Log files directory: C:\inetpub\wwwroot\tfs-jira-synchronizer\App_Data\log Refreshed every 3 seconds Pause
Submit a feature request or report a bugVersion: 7.9.5 (200324-1423)© 2014-2020 Spartez Software

[iinterchange.support]

I tryied with my local machine (windows 10) it is working and prefectly synch with the tfs, what would be the issue now ?

Not working on the below environment.

Installed new os windows2016 server.

with latest .net framework 4.8