It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Getting an error during synch with TFS after installing the latest version Edited

Sending query: project = "IR" and (###TFS4JIRA###.JIRA.Status = 'AWAITING SUPPORT ACTION' or ###TFS4JIRA###.JIRA.Status = 'CLOSED' or ###TFS4JIRA###.JIRA.Status = 'WORK IN PROGRESS' or ###TFS4JIRA###.JIRA.Status = 'RESOLVED' or ###TFS4JIRA###.JIRA.Status = 'INVESTIGATE' or ###TFS4JIRA###.JIRA.Status = 'REOPENED MAINTENANCE' or ###TFS4JIRA###.JIRA.Status = 'AWAITING CUSTOMER FEEDBACK') and updated >= "2020-03-25 10:54" Order By updated Asc
2020-03-26 11:32:36,769 [11] DEBUG SpartezSoftware.Synchronizer.Client.RestClient - There was some problem with HTTP connection:
System.Net.WebException: The remote server returned an error: (400) Bad Request.
at System.Net.HttpWebRequest.GetResponse()
at SpartezSoftware.Synchronizer.Client.RestClient.Request(HttpMethod method, String url, Object json, IEnumerable`1 expectedCodes, IAuthentication authentication)
2020-03-26 11:32:36,769 [11] DEBUG SpartezSoftware.Synchronizer.Client.RestClient - {"errorMessages":["Error in the JQL Query: The character '#' is a reserved JQL character. You must enclose it in a string or use the escape '\\u0023' instead. (line 1, character 21)"],"errors":{}}
2020-03-26 11:32:36,769 [11] WARN SpartezSoftware.Synchronizer.Services.SchedulerService - Error running profile "iRecovery_JIRA_TFS_SYNCH" synchronization
System.Net.WebException: Error messages: [
"Error in the JQL Query: The character '#' is a reserved JQL character. You must enclose it in a string or use the escape '\\u0023' instead. (line 1, character 21)"
] ---> System.Net.WebException: The remote server returned an error: (400) Bad Request.
at System.Net.HttpWebRequest.GetResponse()
at SpartezSoftware.Synchronizer.Client.RestClient.Request(HttpMethod method, String url, Object json, IEnumerable`1 expectedCodes, IAuthentication authentication)
--- End of inner exception stack trace ---
at SpartezSoftware.Synchronizer.Client.RestClient.Request(HttpMethod method, String url, Object json, IEnumerable`1 expectedCodes, IAuthentication authentication)
at SpartezSoftware.Synchronizer.Services.JsonService.JsonOp(HttpMethod operation, String url, Object json, List`1 expectedCodes, String user, String password)
at SpartezSoftware.Synchronizer.Services.JsonService.JsonOp(HttpMethod operation, String url, Object json, HttpStatusCode expectedCode, String user, String password)
at SpartezSoftware.Synchronizer.Services.JiraService.Query(Int32 from, Int32 count, DateTime newerThan, DateTime olderThan, SyncProfile syncProfile)
at SpartezSoftware.Synchronizer.Services.JiraService.GetIssuesToSync(DateTime newerThan, DateTime olderThan, Int32 startAt, Int32 maxResults, SynchronizationContext context, Int32& total)
at SpartezSoftware.Synchronizer.Services.JiraService.GetAllIssuesToSync(DateTime newerThan, DateTime olderThan, SynchronizationContext context)
at SpartezSoftware.Synchronizer.Services.JiraService.GetAllIssuesToSync(DateTime newerThan, SynchronizationContext context)
at SpartezSoftware.Synchronizer.Tfs4jira2.Synchronization.SingleSynchronization.JiraSingleSynchronizationCycle.Synchronize(CancellationToken cancellationToken, SynchronizationContext context)
at SpartezSoftware.Synchronizer.Tfs4jira2.Synchronization.SingleSynchronization.SingleSynchronizationCycle.Synchronize(SynchronizationContext context, CancellationToken cancellationToken)
at SpartezSoftware.Synchronizer.Services.PeriodicSynchronizer.Synchronize(SynchronizationContext context, CancellationToken cancellationToken)
at SpartezSoftware.Synchronizer.Services.SchedulerService.RunSyncProfile(SynchronizationContext context, CancellationToken cancellationToken)
2020-03-26 11:32:36,800 [11] INFO SpartezSoftware.Synchronizer.Services.SchedulerService - Profile "iRecovery_JIRA_TFS_SYNCH" synchronization END
2020-03-26 11:32:36,815 [11] DEBUG SpartezSoftware.Synchronizer.Services.CheckinsScanningService - Checkins scan took 0.0156254s
2020-03-26 11:33:00,363 [10] DEBUG SpartezSoftware.Synchronizer.Services.SchedulerService - VCS Scanning started
2020-03-26 11:33:00,457 [10] DEBUG SpartezSoftware.Synchronizer.Services.SchedulerService - VCS Scanning finished
Log Level: | Export support package | Log files directory: C:\inetpub\wwwroot\tfs-jira-synchronizer\App_Data\log Refreshed every 3 seconds Pause
Submit a feature request or report a bugVersion: 7.9.5 (200324-1423)© 2014-2020 Spartez Software

1 answer

I tryied with my local machine (windows 10) it is working and prefectly synch with the tfs, what would be the issue now ?

 

Not working on the below environment.

Installed new os windows2016 server.

with latest .net framework 4.8

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
Community showcase
Posted in Jira Service Desk

Tell us how you've implemented Change Management

Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...

2,262 views 11 18
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you