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Export to Excel/CSV in Service Desk

I've seen topics explaining how to export a list of issues to excel, for example here: https://confluence.atlassian.com/jira064/exporting-search-results-to-microsoft-excel-720416693.html.

However, in JIRA Service Desk I don't see the option to export to Excel/CSV/HTML. Is this some option that I can enable somewhere?

4 answers

1 accepted

2 votes
Answer accepted

It is a Jira Core functionality. You need to open the Issue Navigator to see the export button. Go to Issues -> Search Issues

Somehow looked over the function. Thanks!

I do not see any such button.  

I am facing issues, I used to download the reports every months without problem but today I've tried to download the monthly report and all the information is in only 1 column...any suggestion?

Hi, I faced the same issue, any help?

Same issue here. Very frustrating 

Hello,

Did you find the resolution of this issue?

1 vote

Better Excel Exporter is a Jira that does what its name suggests and it integrates with most of the popular apps, including its integration with Service Desk.

Does it work with Atlassian Cloud?

Not yet, unfortunately.

Please follow this topic to get the updates on its availability: https://midori.zendesk.com/hc/en-us/articles/229992968-Better-Excel-Exporter-for-Jira-Cloud

0 votes
Deleted user Jun 05, 2018

Hi,

To manage requests in Jira Service Desk, I recommend you to try our app My Requests Extension for Jira Service Desk. It also allows you to export results to .csv file. In case of any questions, don't hesitate to ask :)

Cheers,

Kate

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