Export to Excel/CSV in Service Desk

[Floris Olsthoorn]

I've seen topics explaining how to export a list of issues to excel, for example here: https://confluence.atlassian.com/jira064/exporting-search-results-to-microsoft-excel-720416693.html.

However, in JIRA Service Desk I don't see the option to export to Excel/CSV/HTML. Is this some option that I can enable somewhere?

[Alexey_Matveev__cPrime_ · Accepted solution]

It is a Jira Core functionality. You need to open the Issue Navigator to see the export button. Go to Issues -> Search Issues

[Floris Olsthoorn]

Somehow looked over the function. Thanks!

[Carl Witthoft]

I do not see any such button.  

[Kimberly Moreira]

I am facing issues, I used to download the reports every months without problem but today I've tried to download the monthly report and all the information is in only 1 column...any suggestion?

[Marijana A. Mitic]

Hi, I faced the same issue, any help?

[Tyler Rothman]

Same issue here. Very frustrating 

[Karolina Świrydowicz]

Hello,

Did you find the resolution of this issue?

[Aron Gombas [Midori]]

Better Excel Exporter is a Jira that does what its name suggests and it integrates with most of the popular apps, including its integration with Service Desk.

[Alok Bhargava]

Does it work with Atlassian Cloud?

[Aron Gombas [Midori]]

Not yet, unfortunately.

Please follow this topic to get the updates on its availability: https://midori.zendesk.com/hc/en-us/articles/229992968-Better-Excel-Exporter-for-Jira-Cloud

[Deleted user]

You can use this tool : Jira Export Tickets and Comments with attachments

[Katarzyna Pawlak _Deviniti_]

Hi,

To manage requests in Jira Service Desk, I recommend you to try our app My Requests Extension for Jira Service Desk. It also allows you to export results to .csv file. In case of any questions, don't hesitate to ask :)

Cheers,

Kate