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I've seen topics explaining how to export a list of issues to excel, for example here: https://confluence.atlassian.com/jira064/exporting-search-results-to-microsoft-excel-720416693.html.
However, in JIRA Service Desk I don't see the option to export to Excel/CSV/HTML. Is this some option that I can enable somewhere?
It is a Jira Core functionality. You need to open the Issue Navigator to see the export button. Go to Issues -> Search Issues
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I am facing issues, I used to download the reports every months without problem but today I've tried to download the monthly report and all the information is in only 1 column...any suggestion?
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Better Excel Exporter is a Jira that does what its name suggests and it integrates with most of the popular apps, including its integration with Service Desk.
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Not yet, unfortunately.
Please follow this topic to get the updates on its availability: https://midori.zendesk.com/hc/en-us/articles/229992968-Better-Excel-Exporter-for-Jira-Cloud
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