When we reply at a ticket/support case in JIRA service desk, the customer will receive an email with our reply and a link to the ticket/support case.
They have to login at the link/page to view the content of the ticket/support case. A lot of our customers don't like to login and most of them forget their passwords. How can we disable the need to login and just show the content immediately?
If a user does not log in, Jira cannot know who they are, and hence what to allow them access to.
If you don't care that everyone will have access to everything, you can start using the "anyone" group in permissions, which will allow "anonymous access", which means people don't have to log in to see anything.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs