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Differences between IssueCollector and ServiceDesk plugin from functionality perspective

Priyanka
Priyanka July 24, 2018

What are the differences between IssueCollector and ServiceDesk plugins from functionality perspective?

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josh
josh
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July 26, 2018

They are quite different.

Issue Collector is a way to embed a simple issue create form onto a webpage. That's it.

 

Service Desk is a full Enterprise Service Management solution. There are so many features it's hard to start describing them all. SLAs, automation, customer portal, different request types, organizations, and that's just a start. I'd suggest taking a look at these links https://www.atlassian.com/software/jira/service-desk 
https://confluence.atlassian.com/get-started-with-jira-service-desk/what-is-jira-service-desk-917968347.html

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