For example if I get a new or existing ticket, when changing the status to open, it hangs. If I cancel and refresh the browser, it shows as opened (transitions to the next status in the workflow).
The issue is the hanging, after submitting the "form" it shows as loading indefinitely.
This was seen to be true on chrome and Firefox, reported by a different agent as well.
Tested in internet explorer as well. Same issue.
I did re-indexed once, issue fixed for a few minutes then came back.
We noticed that some agents do not encounter this issue that use the same system.
Uncaught TypeError: b is not a function
Hi! This shouldn't be happening. I'd love to help, but since you are indicating that you are on JIRA Cloud, it will be best for you to contact https://support.atlassian.com and open a Request as they will have access to your system in order to find the correct information.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs