we are using JSD for our customers and JSW for internal ticket processing. So there are often tickets we need to copy from JSD into our JSW and link them to each other.. but this is a bit cumbersome.
Isn't there any way to clone the tickets into JSW?
Thanks in advance!
There is a free plugin called Clone and Move For Jira. The plugin is not available for Jira Cloud.
JSD has a "create related development issue" function in it that ties the request to the development item better than a simple clone (it has easy automation for "when developer finishes, update request"). It's worth trying that.
Hello here -
I have installed the clone and move jira pulgin. jar on my machine, but don't know what to do next - ie: how to install on JIRA and integrate to SD. I see 2 atlalssian-plugin type xml doc. What do I do from here? How does the plugin work? thanks
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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