Change default redirect after login . to portals page


I'm lookig for a way to setup servicedesk so that if a customer goes to, after he's asked to login, to be redirected to , and not to the dashboard (which makes it virtually impossible to navigate back to portals).


I'm using nginx as a proxy for Servicedesk.

I'm also doing some other redirects in nginx, for short urls. Eg: redirects to

location ~ /rs(.*) {
return 301 /servicedesk/customer/portal/7;




2 answers

Looking for these answers, also!

We actually did this with this hack:

in /servicedesk_install_home/atlassian-jira/WEB-INF/classes/templates/plugins/footer/footer.vm we added this code at the buttom:


$(function () {
if ($("a.login-link").text() == 'Log In' && window.location.href.indexOf("/secure/Dashboard.jspa") != -1) {
window.location = contextPath+"/servicedesk/customer/portals" }

What this does is that if you visit will redirect you to which will redirect you to login page but with a back link reference, so after you successfully login, it'll get you to the customers portals view.

The draw back is that technicians don't really have a way to access technician view from here, unless bookmarked. For that we just added a custom message on the portals view like "If you're a technician, click here" that'll get them to

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