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Cannot add domain users to jira-servicedesk-users group

When trying to add domain users to jira-servidesk-users group getting the below error

Sorry, we had some technical problems during your last

Log's referral number: 6b830b5d-e30f-46f4-a073-22b2f8a85198

 

Currently we are on 25 users trial license before we go for purchasing it 

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