Few days ago, customer web portals doesn't work.
When I go to: http://kb.antfor.com:8080/servicedesk/customer/portal/33
the page is blank (like in the image)
Captura de pantalla 2014-11-18 a las 18.40.43.png
I test it with Chrome and it says that maybe the problem is this
Captura de pantalla 2014-11-18 a las 18.42.54.png
I'll try to restore a backup from last week but the problem continues.
Thanks! I check the log and i find one error that give me the clue. I'll find the solution... I delete the folders: $JIRA_HOME/plugins/.bundled-plugins/ $JIRA_HOME/plugins/.osgi-cache/ Stop / Start Jira Service and its works!!!
Rafael, I assume this is the same behavior regardless of what browser you're using. Have you checked the atlassian-jira.log? Were any changes made to the JIRA instance prior to this problem?
Hello Atlassian Community! I'm Tania, a Senior Product Marketing Manager for Jira Service Desk Cloud! I'm excited to announce some exciting improvements coming up for those who work with queues and...
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