Auto-Assign Country(Custom field) to email requests?

Mark Anderson April 5, 2018

Is there a way to auto-assign a Country(Custom field) to email requests we get, based on their email address (de , co.uk , .com etc)

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Tzu Hau Chai
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 10, 2018

you will need a scripted customfield or a post function to set the field upon creation, so a third party plugin will be necessary. 

see: https://confluence.cprime.io/display/TR/Post+Functions
search for "Setting field based on reporter's email", this particular example is for Power Scripts for JIRA plugin, but you should be able to achieve this with any other plugins that offers similar functionality

Mark Anderson April 13, 2018

thank you!

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