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Agregar Botón en el portal del cliente

Gabriel Mereles
Gabriel Mereles
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August 28, 2018

Buenos días, quisiera saber si es posible agregar dentro de una transición habilitada para el cliente, se habilite el botón "Prioridad" para que el cliente pueda dar aviso si la prioridad disminuye o aumenta.

 

1) Cree la pantalla con el botón que necesito que puedan modificar

2) Cree la transición y le asocie la pantalla y la habilite para que aparezca en el portal.

3) Edite los permisos para que el usuario del portal pueda editar la incidencia.

 

Algo mas?

 

Quedo atentos a sus comentarios.

 

Muchas gracias!

 

Gabriel M.

 

Pantalla.pngWKF.pngWKF2.PNGPermisos Incidencias.pngPortal.pngPortal 2.PNGPortal 3.PNG

 

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Ignacio Pulgar
Ignacio Pulgar
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August 28, 2018

Screens won't be shown on the Customer Portal's transitions.

As stated in the docs:

Customer transitions behave slightly differently than other workflow transitions:

  • Screens don't display on the customer portal.


Las pantallas no se muestran en el portal.

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