So if the group, effectively exists in JIRA (so you created a group and then added users x y z to the group) then you just need to add the group to the project notification scheme and add it to the create issue event.
Please be careful that the notification scheme is not shared with other projects, as otherwise they will receive emails for any issue created in the projects sharing the notification scheme.
Hi Jira Service Desk community, Atlassian is on a mission to unleash the potential of all teams, and we know that tools are just one piece of that puzzle. With Jira Service Desk, we have productiv...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events