Add user group as a recipient for Customer notifications

im trying to add particular customer group( user group) as receivers for Request created  

rule. how can i Do that 

1 answer

So if the group, effectively exists in JIRA (so you created a group and then added users x y z to the group) then you just need to add the group to the project notification scheme and add it to the create issue event.

Please be careful that the notification scheme is not shared with other projects, as otherwise they will receive emails for any issue created in the projects sharing the notification scheme.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 13, 2019 in Jira Service Desk

What's new in Jira Service Desk Server: Introducing 4.0 & more - Feb 2019

Hello Atlassian Community!  I'm Teresa, the Product Marketing Manager   for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...

383 views 1 1
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you