- How we can create a customer request from API once that customer is created from API?
- This customer I have created form API (moudgizpawan@gmail.com) is showing active inside the project customer list.
- Password has been changed.
- I am successfully able to view this customer after login in
https://practice.atlassian.net/servicedesk/customer/user/profile link
But not able to post the request on behalf of this customer from the Rest API (Postman).
I have gone thru out from the below link and followed the instruction mansion on below link.
https://developer.atlassian.com/cloud/jira/service-desk/rest/#api-rest-servicedeskapi-request-post
I am sharing the Post request content for your more easy reference to get more clearance about the concern.
authorization part I have given the admin login credential that I have use during creation of customer.
header 'Accept: application/json' header 'Content-Type: application/json'
Body
{
"requestParticipants": [
"qm:eeedea8b-637c-4b16-af79-15f6042989af:f60eb2dd-cecf-4cdd-8910-9eae00d8b678"
],
"serviceDeskId": "LP",
"requestTypeId": "Task",
"requestFieldValues": {
"summary": "Request JSD help via REST",
"description": "I need a new *mouse* for my Mac"
}
}
Regards,
Pawan
