I am new to Jira Service Desk and have a question. For processes that don't follow the default process for the standard service request. Should we create a new workflow for the request or handle it via automations. For example we have one process that has 5 different approvals that are needed before the request is sent to the agent to install. We are trying to figure out the best method for handling these more advanced processes.
Hi Jira Service Desk community, Atlassian is on a mission to unleash the potential of all teams, and we know that tools are just one piece of that puzzle. With Jira Service Desk, we have productiv...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event