It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

What's new in Jira Service Desk Server: A stylish new portal in 4.1 - April 2019

Hello Atlassian Community! 

I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. Curious about the latest updates in the Jira Service Desk Server and Data Center 4.1 release? Look no further! 

 

New ways to customize your portal 

Help Centre Screenshot.png

Learning from the success of the portal improvements in Jira Service Desk Cloud, we're excited to bring these improvements to Server!

You now have more ways to match the portal to your brand, and create a simple yet polished experience for your users:

  • Customize your banner and theme colors.
  • Add an announcement to the login screen.
  • Encourage self-service with a more accessible search bar.
  • More responsive layouts across mobile, tablet, and desktop.

When you upgrade to Jira Service Desk 4.1, you will be able to opt-in to the new experience. This will be the default portal experience in a few releases from now, so go ahead and take it for a spin today.

Read our blog to learn about the new experience, and how to opt-in here

 

Smarter automation webhooks 

smart_automation_webhooks.png

We've improved our automation webhooks, so you can now you can now send custom payloads to third-party web services. The options are endless, but we think sending automated alerts through Slack, like posting a message in a channel if a SLA is about to be breached, would be pretty cool. 

Check out the Jira Service Desk 4.1.x release notes for everything you need to know. 

Have thoughts on this post? We're all ears! Share your questions, comments, and thoughts with us and the rest of the Atlassian community in the comments section below.    

0 comments

Comment

Log in or Sign up to comment
Community showcase
Published in Jira Service Desk

4 changes to queues and issues you don’t want to miss

Hello Atlassian Community! I'm Tania, a Senior Product Marketing Manager for Jira Service Desk Cloud! I'm excited to announce some exciting improvements coming up for those who work with queues and...

855 views 9 14
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you