Remove whitespace on timeline view for more compact swim lanes

[Marco Parente]

I have a timeline view that has quarter columns and is grouped by product category field. Within each product category group there are multiple ideas, some that span 1 quarter and some that span multiple quarters. The default view seems to create too many swim lanes (rows) within each product category section instead of collapsing them onto the same row if there is no overlap between idea time lines. This creates a lot of white space in the timeline view between rows.

To fix this, I can drag ideas up one or more rows to fill all the white space. This results in displaying the minimum number of rows to show all my ideas and reduces the amount of white space on the timeline. This works; however, if I navigate away and come back to the view, the row position of the ideas I manually dragged are not remembered and I need to do it all over again. 

Any ideas or suggestions on how to resolve this problem to create a more compact timline view? 

[Tanguy Crusson]

Hi @Marco Parente , it looks like you're hitting a bug, after you drag and drop ideas it should remember the position when you navigate away and back to the view. Could you please create a support ticket so we can access your site and investigate? 

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Tanguy from the JPD team asked me to create a support ticket to investigate an issue I'm facing, as per https://community.atlassian.com/t5/Jira-Product-Discovery/Remove-whitespace-on-timeline-view-for-more-compact-swim-lanes/td-p/2548612, to give the team access to the site to investigate it.

Thanks!