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Adding delivery tickets to ideas in JPD is not working

Mazen ElAasser
Mazen ElAasser Apr 06, 2023

When trying to add delivery tickets to ideas in JPD it's saying it is not there. Although I have picked the correct project and I am sure it's there. Any idea what I am missing or is that a global error within JPD?

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Kristján Geir Mathiesen
Kristján Geir Mathiesen
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Apr 06, 2023

Hi

Wonder if this is the same problem as this one...

HTH,
KGM

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Pieter Bezuijen
Pieter Bezuijen Apr 06, 2023

Good morning!

I encountered unexpected behavior for linking delivery tickets that where already linked as 'related' to the discovery ticket. So if you want to link an Epic or other type of ticket, first make sure it's not already linked with another status. 

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Martin Sturm
Martin Sturm
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 07, 2023

Hi, I would assume it is the problem that @Pieter Bezuijen described.

If so, the fix is in the pipeline and should go out with the next deployment.

Could you please check if the ticket you want to link is in any other way already linked to your idea @Mazen ElAasser ?

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Mazen ElAasser
Mazen ElAasser Apr 08, 2023

@Martin Sturm It's linked as Relates to the idea, but so as the few ideas that I managed to add delivery tickets to.

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Hermance NDounga
Hermance NDounga
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 12, 2023

Hey Mazen, 

We've just release a fix that should fix the bug that when a ticket is already linked to the idea, you cannot add it again in the Delivery section. Can you please try and see if it now works for you ? 

Thanks 

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Mazen ElAasser
Mazen ElAasser Apr 15, 2023

Seems to be working @Hermance NDounga . Thanks for the update :) 

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